Pricing & billing
How do I cancel my Marqly subscription?
Cancel Marqly Pro anytime from your account settings at app.marqly.com. You keep Pro access until the end of the billing period; email support if you're stuck.
You can cancel Marqly Pro anytime from your account settings at app.marqly.com. Cancellation takes effect at the end of your current billing period — you keep full Pro access until then, and you won’t be charged again. If you hit any problem canceling, email support@marqly.com and they’ll handle it for you.
Canceling step by step
- Sign in at app.marqly.com.
- Open your account settings.
- Find your subscription and cancel it.
That’s it. There’s no retention phone call, no chat-with-an-agent requirement, no hidden confirmation step designed to wear you down.
What happens after you cancel
Your Pro features keep working until the end of the period you’ve already paid for — if you cancel an annual plan three months in, you still have nine months of Pro left. After that, your account drops to the free tier. Your saves, tags, and library stay exactly where they are; canceling a subscription never deletes your data. The details are in what happens to my bookmarks if I cancel.
If something goes wrong
If the cancel option isn’t working, you can’t sign in, or you were charged after canceling, email support@marqly.com with the address on your account. That’s the fastest path to a fix, and it’s also where to go if you want to ask about a refund — see can I get a refund for how those requests are handled.
Canceling vs deleting
Canceling stops future billing but keeps your account and saves intact on the free tier. If you want everything gone — account and data — that’s a separate step covered in how do I delete my account. Most people who are just done paying should cancel, not delete, so their library is still there if they come back.